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CALL CENTER INFORMATION TEXT


People looking for Genaş Gen Boya Sanayii ve Ticaret Anonim Şirketi
a. The person calling the call center should first be directed as follows:

Welcome to the Call Center of Genaş Gen Boya Sanayii ve Ticaret Anonim Şirketi. Our Company, which is the Data Controller in accordance with the Law on the Protection of Personal Data No. 6698, will collect your identity information, contact information and other information you provide during the call in a limited and measured manner in order to ensure your security during your calls with our call center, to provide you with better service and to find solutions to your requests and complaints.
It is processed by recording. You can also access our Detailed Call Center Information Text by pressing (8) or at www.genboya.com.
Press (8) to continue.

a. The information text to be read to those who press the button to listen to the information text:
Your identity, communication, voice and written requests and complaints are processed in a limited and proportionate manner in accordance with the KVK legislation for the purposes of providing you with information and recording and evaluating your requests and complaints.

Genaş Gen Boya Sanayii ve Ticaret Anonim Şirketi will collect your personal data directly from you through our call center for the purposes mentioned above.
In order to carry out this process, Genaş Gen Boya Sanayii ve Ticaret Anonim Şirketi processes the data on the basis of the legitimate interest of the data controller.

Genaş Gen Boya Sanayii ve Ticaret Anonim Şirketi will process your identity and contact information and your requests and complaints in a limited and measured manner for the purposes mentioned above.
It will be transferred to legally authorized institutions and organizations based on the legal reason for fulfilling legal obligations.

You can send your requests within the scope of Article 11 of the KVKK, which “regulates the rights of the relevant person”, in writing to our address Melek Aras Blv. No:40, 34953 Aydınlı-kosb/Tuzla/İstanbul or via e-mail to kvkk@genboya.com . You can access detailed information on the subject on the www.genboya.com website.

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